
Frequently Asked Questions
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It is important that all animals are vaccinated before they come to the resort. For a full list of required vaccinations, see What to Expect.
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Yes! Rabies is required but Distemper combo and Bordetella (Kennel cough) are highly recommended.
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No, we will not accept any vaccinations that are not given by a veterinarian.
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All daycare attendees and boarders who want to participate in group play will need to be spayed or neutered over 6 months of age unless otherwise recommended by veterinarian due to concerns with growth because of breed or health issues. Please contact the resort to discuss your pet’s needs.
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We all want to make sure your pet has a great stay so make sure to pack their bags with everything they will need! Check out our boarding What to Expect section or download our packing list.
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Check out our daycare What to Expect section for everything your pup needs for a fun day!
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No credit will be given for pets picked up from reservation early. All changes need to be made two weeks in advance for credit to be applied. See our Cancellation Policy for complete details.
To cancel or change a reservation, please call the resort directly.
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Please allow for 48 hours notice for grooming cancelations. See our Spa Cancellation Policy for complete details.
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Diabetic & Seizure animals are an additional $10.00/day. Please contact the resort to discuss any special needs with our staff prior to their stay.
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Check out our Contact page for pick up and drop off times.